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KC Bead Designs Policies:
contact information
Cheryl Skeens, Owner / Jewelry Artist / Designer - Metropolitan Kansas City, Missouri area - Phone: 816-721-7238
I am the owner / jewelry artist / designer for KC Bead Designs. You may contact me by email any time. I check my email every day and will usually reply to you within 24 hours. You may also use my contact form to ask a question or provide additional order information. The contact form is also available by clicking contact in the top menu on any page. To ask questions or submit additional information about your order email.
shipping
I currently ship to any location in the United States and Military APO/FPO via the United States Postal Service - first class parcel post or you may upgrade to priority mail, both include delivery confirmation. I will combine shipping for multiple items. Insurance is not included but may be requested and paid for through my shopping cart.
Purchases for in stock items will be shipped within five (5) days after receipt of payment. Custom orders and out of stock items will be shipped within 5 - 10 days of receipt of payment unless you are notified of special circumstances (ie. availability of beads and other materials). Items will be shipped Monday through Friday, no shipping over the weekend.
Please Note: Sales tax of 7.725% is charged on purchases shipped to addresses in the state of Missouri.
return policy
Customer satisfaction is very important to me. Jewelry items may be returned if you are not satisfied with your purchase. Email me after you receive the item stating your reason for return. I will email you back with instructions for the return. Buyer will pay for return shipping (return shipping will not be refunded) and payment will be refunded through PayPal or credit to your charge card after I receive the item back in new, unused condition.
All returns must be made prepaid within 10 days of receipt and must be in new, unused condition.
accepted forms of payment
Payment methods accepted:
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Credit Cards - pay with your Visa, Mastercard, Discover, or American Express credit card through my secure shopping cart. All credit card transactions are secure and guaranteed by Thawte. Transactions will appear on your statement as orders @ kcbeaddesigns.com.
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PayPal (pay using credit card or eCheck). Using PayPal is free for you and signing up for a PayPal account is optional for new buyers. PayPal also offers a buyer’s protection plan. (You can read about their policy and plans on their website www.paypal.com/us). Make PayPal payments to cskeens51@hotmail.com.
I do not accept personal checks.
 Your payment information is secure.
All Credit Card transactions are processed on a secure server, verified daily by Thawte.
custom orders
We accept and appreciate custom orders and requests. Contact us to discuss your order and receive an estimate for time and cost for completion. KC Bead Designs requires 50% of the order total when the order is placed and the remaining 50% is due by invoice upon order completion and before shipment.
privacy
KC Bead Designs will not use the information you give to us in any way except to complete and ship your order/purchase. If you register, create an account and check the "mailing list" box, you may occasionally receive special sale notices or coupons. If you do not want to receive these, sign into your account and uncheck the box or email me and I will remove you from our mailing list.
KC Bead Designs will not sell, rent, give away or otherwise abuse your personal information.
links
This site may contain links to other sites on the internet that are owned and operated by third parties. KC Bead Designs is not responsible for the operation of or content located on or through any third party site.
copyright notice
This site is owned and operated by Cheryl Skeens d/b/a Beaded Artisan Jewelry by Cheryl Skeens / KC Bead Designs.
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, and images are the sole property of KC Bead Designs © 2003 - 2007 ALL RIGHTS RESERVED.
No materials from this site may be copied, reproduced, modified, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission.
Allowed use of this site and its contents is for the purpose of shopping, purchase and/or order placement within this site and for no other purpose.
Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All rights not expressly granted herein are reserved.
KC Bead Designs reserves the right to amend, change, or cancel any of the above policies, terms and conditions at any time without prior written notice.
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